This policy covers what Miami-Dade Hurricane Windows learns about you through this website and our phone line, and what we do with it.
Information you give us
When you request a quote we receive your name, phone number, the address of the property and any notes you add. If you call, our phone provider may keep a record of the number and the time of the call.
What we use it for
To call you back, arrange a measure, prepare a quote, carry out and permit the work, and keep the records a contractor is expected to keep. We do not sell or rent your details to anyone.
Who else handles it
The people on our team who work on your project, and the service providers that host this site, deliver form messages and route our calls. Each receives only what it needs to do that job.
Call recording
Some calls may be recorded so we can check details and train staff. A recorded call starts with an announcement saying so.
Server logs
Like most websites, this one is served from a host that logs technical details of each visit, such as the IP address and browser type, for security and troubleshooting.
Call tracking
Our phone line runs through a call-tracking service. It may show a different number to different visitors and note which page or search led to a call, so we can see which pages help people.
Your requests
Ask us at (305) 384-1387 to see, correct or remove the information we hold about you, and we will do so unless the law requires us to keep it.